I spoke with my colleague Luke Watson at this year's UX Australia conference. We talked about what happens when you release cartoonists into a large company! You can check out the slides, and here's the audio:
I'm also a founder of Australia's funnest open cartoonists' workspace, Squishface Studio.
I currently work in the field of strategic/service design. It generally involves making use of human-centred design techniques to help people create better services, organisational strategy and communications. I make sure it also involves lots of drawing, and when I'm doing that I call it experience illustration.